Terms & Conditions
1. Acceptance of Terms
Please see below for the business terms in which The Hereford Cosmetics Clinic provides a service to its clients.
Please ensure that you have read and fully understood our terms and conditions prior to booking an appointment at The Hereford Cosmetics Clinic.
For any further queries relating below matters please email us at: info@theherefordcosmeticsclinic.com
2. Services
The Hereford Cosmetics Clinic provides cosmetic services, including but not limited to Laser Hair Removal, IPL, Chemical peels and Injectables. The information on this website is for general informational purposes only and should not be considered as personal advice. Consult with our qualified professionals for personal advice.
3. Appointment, Cancellation and Deposit Policy
Appointments can be scheduled through our website or by contacting our clinic directly. Prior to your appointment, we will inform you of any preparation required for your treatment. If you do not follow the guidance this may result in cancellation of your appointment, reduced treatment time, or additional fees being charged.
To secure an appointment with The Hereford Cosmetics Clinic a deposit must be secured.
Appointments with a advanced practitioner will require a £25* deposit: appointments include consultations, consultations with treatment, treatments only, reviews and patch tests. These deposits are refundable upon your attendance at that appointment.
Appointments with a Nurse will require a £50 deposit: appointments include consultations, consultations with treatment, treatments only and reviews. These deposits are refundable upon your attendance at that appointment.
Please arrive on time for your appointment. Should you arrive late, your treatment may need to be altered or cancelled and you will be charged.
If the client is not suitable for treatment or doesn't want to proceed any further a full refund is given for the deposits paid.
Deposits can be redeemed against treatments but for every booking there will always need to be the correct deposit.
Cancellations or amendments must be made at least 48 hours before your scheduled appointment. Failure to attend or failure to cancel within this timeframe may result in a cancellation fee or forfeit of the deposit.
Cancellations can be made by phoning the clinic during operating hours on: Tue 9:30-17:00, Wed 10:30-18:00, Thu 10:30-18:00, Fri 10:30-18:00, Sat 9:30-17:00 Or via email at info@theherefordcosmeticclinic.com, If you are cancelling out of our operating hours you may cancel via info@theherefordcosmetics.com.
4. Pricing and Payment Terms
All services must be paid for in full at the time of the appointment. We accept all major debit/credit cards and cash. Prices are subject to change without notice.
You must pay in accordance with Our Price List for all Services and/or Products on completion of those that We have fully and correctly provided to You and at the time of Your order. Our Price List is subject to change at any given time
Courses of treatment
Payments: All treatments purchased as a course or package must be paid for, prior to the first treatment. The price per treatment will be the total amount divided by the amount of sessions. E.g. course of 8 = £800 you will pay £100 per session every time you come in but will get the automatic package discount applied.
- Package or course expiry: All treatments from a course must be taken within 18 months of the date of purchase; any treatments left unused after 18 months will be automatically redeemed and a new package will need to be purchased.
Package refunds: Packages are not refundable once bought. Packages are only refundable for medical reasons.
5. Child policy
We do not permit any children on the premises. Children cannot accompany you at the Clinics premises for any appointments, due to legal and insurance reasons.
6. Confidentiality
Your personal information is important to us. We will handle all personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of The Hereford Cosmetics Clinic and is protected by intellectual property laws.
8. Limitation of Liability
The Hereford Cosmetics Clinic LLP will not be liable in contract, tort or otherwise for any economic loss (including, without limitation, loss of profit), or for any other special, indirect or consequential loss or damage arising out of, or in connection with, its provision of any goods and/or services to the client.
Clients will be required to read and sign the relevant consent forms prior to treatment. We are unable to provide any treatment without your written consent.
For your safety and that of others we ask that you read and adhere to the Safety Charter, in order for your treatment to be carried out.
It is the client’s responsibility to ensure that they provide us with all relevant medical history and medication details prior to each treatment. The Hereford Cosmetics Clinic LLP will not be liable for any damage that occurs as a result of the client’s failure to disclose such details.
The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of, The Hereford Cosmetics Clinic LLP regarding the care of a treated area. Nothing in these terms of business shall exclude or limit our liability for death or any personal injury resulting from our negligence.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England, Wales, Scotland and Northern Ireland, as determined by your residency.
9. Changes to Terms and Conditions
The Hereford Cosmetics Clinic reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after the posting of changes constitutes your acceptance of such changes.
By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Last updated: 05/02/2024
The Hereford Cosmetics Clinic
Unit 3, Booth Hall, East Street, Hereford, HR1 2LW
info@theherefordcosmeticsclinic.com | 01432 801125 | Website Design by Bradley Morris
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.